Jemca Toyota Reading

Jemca Toyota Reading

Hours

Thursday:
8:00 AM - 8:00 AM
Friday:
8:00 AM - 8:00 AM
Saturday:
9:00 AM - 9:00 AM
Sunday:
10:00 AM - 10:00 AM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 8:00 AM

Chamber Rating

4.4 - (340 reviews)
246
40
16
14
24
Read Our 340 Reviews

Chamber Rating

4.4 - (340 reviews)
246
40
16
14
24
  • Opinder Kaushal

    Been trying to get through to and get our Auris booked for a safety recall but its impossible to get through to these guys ! Today the service department answered and told me to hold again as the booking team will sort out a date and time...the phone rang continuously and no one again answered ! So frustrating !
    Mar 30th, 2023

  • Flora Choi

    Good customer service! just completed MOT.
    Apr 28th, 2023

  • Ollie Herriott

    My experience with Jemca Toyota Reading is extremely poor. Last year they failed on several occasions to resolve a problem, which in the end I think it took them around 6 attempts and cost me hundreds of pounds on what I can only believe was unnecessary parts, and wasted large amounts of my time. After all this Thomas and Natalie apologised and offered a few items of compensation on my next visit should I return. I think it's only fair to offer people a chance to make up for their mistakes/failures, so when my car's service was due I contacted Thomas and got it booked in. However Jemca weren't able to make amends for their inadequacies and while the service was completed seemingly okay, communication continued to be poor and frustrating, items offered as part of compensation for their previous failures weren't honoured and nothing was done to achieve a good customer experience or even to try and save a customer. I will no longer be taking my car to Jemca, and I have moved the order for my new Toyota to Inchape Basingstoke where I experienced around 7 years of excellent customer service and workmanship prior to moving to Reading. I would advise people to also do the same.
    Apr 27th, 2023

  • Jai

    Went to test drive a Yaris and Corolla. Very organised, helpful and knowledgeable staff. Also attempted the same with VW at Marshalls who were the complete opposite! I would buy a car through this dealer if there wasn't such a long waiting list. Clearly a well run dealership.
    Apr 22nd, 2023

  • Amir reza Razavi

    Great service, friendly team and great cars (as you expect from Toyota).
    Apr 20th, 2023

Read Our 340 Reviews

About
Jemca Toyota Reading

Jemca Toyota Reading is located at Rose Kiln Ln in Reading, England RG2 0LJ. Jemca Toyota Reading can be contacted via phone at (118) 975-1300 for pricing, hours and directions.

Contact Info

  •   (118) 975-1300

Questions & Answers

Q What is the phone number for Jemca Toyota Reading?

A The phone number for Jemca Toyota Reading is: (118) 975-1300.


Q Where is Jemca Toyota Reading located?

A Jemca Toyota Reading is located at Rose Kiln Ln, Reading, eng RG2 0LJ


Q What is the internet address for Jemca Toyota Reading?

A The website (URL) for Jemca Toyota Reading is: https://jemcareading.toyota.co.uk/


Q What days are Jemca Toyota Reading open?

A Jemca Toyota Reading is open:
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: 10:00 AM - 10:00 AM
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 8:00 AM


Q How is Jemca Toyota Reading rated?

A Jemca Toyota Reading has a 4.4 Star Rating from 340 reviewers.

Hours

Thursday:
8:00 AM - 8:00 AM
Friday:
8:00 AM - 8:00 AM
Saturday:
9:00 AM - 9:00 AM
Sunday:
10:00 AM - 10:00 AM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 8:00 AM

Ratings and Reviews
Jemca Toyota Reading

Overall Rating

Overall Rating
( 340 Reviews )
246
40
16
14
24
Write a Review

Flora Choi on Google

image Good customer service! just completed MOT.


Ollie Herriott on Google

image My experience with Jemca Toyota Reading is extremely poor.
Last year they failed on several occasions to resolve a problem, which in the end I think it took them around 6 attempts and cost me hundreds of pounds on what I can only believe was unnecessary parts, and wasted large amounts of my time. After all this Thomas and Natalie apologised and offered a few items of compensation on my next visit should I return.
I think it's only fair to offer people a chance to make up for their mistakes/failures, so when my car's service was due I contacted Thomas and got it booked in. However Jemca weren't able to make amends for their inadequacies and while the service was completed seemingly okay, communication continued to be poor and frustrating, items offered as part of compensation for their previous failures weren't honoured and nothing was done to achieve a good customer experience or even to try and save a customer.
I will no longer be taking my car to Jemca, and I have moved the order for my new Toyota to Inchape Basingstoke where I experienced around 7 years of excellent customer service and workmanship prior to moving to Reading. I would advise people to also do the same.


Jai on Google

image Went to test drive a Yaris and Corolla. Very organised, helpful and knowledgeable staff. Also attempted the same with VW at Marshalls who were the complete opposite! I would buy a car through this dealer if there wasn't such a long waiting list. Clearly a well run dealership.


Amir reza Razavi on Google

image Great service, friendly team and great cars (as you expect from Toyota).


Opinder Kaushal on Google

image Been trying to get through to and get our Auris booked for a safety recall but its impossible to get through to these guys ! Today the service department answered and told me to hold again as the booking team will sort out a date and time...the phone rang continuously and no one again answered ! So frustrating !


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Overall Rating

Overall Rating
( 340 Reviews )
246
40
16
14
24

Write a Review

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