Jemca Toyota Reading
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Hours
Chamber Rating
-
Opinder Kaushal
Mar 30th, 2023 -
Flora Choi
Apr 28th, 2023 -
Ollie Herriott
Apr 27th, 2023 -
Jai
Apr 22nd, 2023 -
Amir reza Razavi
Apr 20th, 2023
Contact Info
- (118) 975-1300
Questions & Answers
Q What is the phone number for Jemca Toyota Reading?
A The phone number for Jemca Toyota Reading is: (118) 975-1300.
Q Where is Jemca Toyota Reading located?
A Jemca Toyota Reading is located at Rose Kiln Ln, Reading, eng RG2 0LJ
Q What is the internet address for Jemca Toyota Reading?
A The website (URL) for Jemca Toyota Reading is: https://jemcareading.toyota.co.uk/
Q What days are Jemca Toyota Reading open?
A Jemca Toyota Reading is open:
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: 10:00 AM - 10:00 AM
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 8:00 AM
Q How is Jemca Toyota Reading rated?
A Jemca Toyota Reading has a 4.4 Star Rating from 340 reviewers.
Hours
Ratings and Reviews
Jemca Toyota Reading
Overall Rating
Overall Rating
( 340 Reviews )
Flora Choi on Google
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Ollie Herriott on Google
Last year they failed on several occasions to resolve a problem, which in the end I think it took them around 6 attempts and cost me hundreds of pounds on what I can only believe was unnecessary parts, and wasted large amounts of my time. After all this Thomas and Natalie apologised and offered a few items of compensation on my next visit should I return.
I think it's only fair to offer people a chance to make up for their mistakes/failures, so when my car's service was due I contacted Thomas and got it booked in. However Jemca weren't able to make amends for their inadequacies and while the service was completed seemingly okay, communication continued to be poor and frustrating, items offered as part of compensation for their previous failures weren't honoured and nothing was done to achieve a good customer experience or even to try and save a customer.
I will no longer be taking my car to Jemca, and I have moved the order for my new Toyota to Inchape Basingstoke where I experienced around 7 years of excellent customer service and workmanship prior to moving to Reading. I would advise people to also do the same.
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Jai on Google
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Amir reza Razavi on Google
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Opinder Kaushal on Google