ECOCARS

Apr 2nd, 2023

UNRELIABLE!!!! Booked airport transfer via their website and received a confirmation email of our booking. Also got confirmation via WhatsApp. On the day of travel, I sent a remainder over WhatsApp in the morning. No response. The cab was booked for 11 AM. I started contacting Ecocars over different telephone numbers (mobile, landline, text on mobile, whatsApp on mobile) but no response. The direct call to mobile was going through voicemail. The call to WhatsApp was getting rejected by Ecocars. Finally I booked with another taxi service after a stressful wait of 30 minutes. Later got a voice message from Ecocars that his alarm did not buzz, so they missed my booking and offered a discount for future booking!! What a joke. When they knew that they are not serving my booking, they should have courtesy of responding to me while I was desparately trying to reach them. They could have acknowledged that they have messed up and can not meet their booking. The person was deliberately rejecting the calls over WhatsApp and not receiving calls over mobile. DO NOT USE ECOCARS!!
Mar 11th, 2023

I wanted to book a taxi with them but they never got back to me. I completed the form through the website and it stated that I would receive an answer between 1hour - 8hours. More than 24 hours have passed so far. Also, I tried to contact by telephone number and no response.
Feb 9th, 2023

Dec 24th, 2022

Great service! Friendly, helpful, and responsive, especially because I had to book last minute. I would 100% book again.
Dec 22nd, 2022