RES Systems Ltd

Having contacted RES in regards to a repair of our somewhat ancient fire door panic bar, I can honestly say that their engineers are the most polite and helpful I have come across in a long time. The new parts did not quite fit our door, (as I said, it is a very old door!) so the gentleman who arrived first called on a colleague for help and we ended up with a whole team of men working together to make everything fit correctly. They were determined to make it work properly and we could not be more happy with the results of their efforts. They followed all current COVID protocols, left everywhere clean and were a pleasure to have on site. I would not hesitate to recommend RES to anyone and will certainly call them first, should I have any issues in the future.
Oct 8th, 2021

RES have been managing our HMO properties for a number of years now and I would have no hesitation in recommending them, the engineers are brilliant - polite, friendly and knowledgeable and the admin team too, quick responses and nothing is ever too much trouble for them. Wouldn't dream of going anywhere else!
Aug 14th, 2020

An odd way to do business. We had RES install a new fire alarm system and extinguishers, and they did a good job for a reasonable price. At that time we discussed with them the cost of servicing going forward. The following year when organising a service, RES quoted significantly more. Email correspondence with RES admin followed trying to reach an agreed price for service, however before a price was agreed an engineer turned up to do the job. Prior to starting the work, the engineer quoted us more than we had agreed, so we refused to get the work done until we had agreed a price with RES admin. We have now been told that RES will not carry out any future services for us.
Oct 9th, 2019

Charged nearly 2k to replace a studio flat, single alarm system (they advised it needed replacing which will now need to be double checked). Issued multiple confusing invoices staging one request for work then were extremely unhelpful in trying to sort through the mess of paperwork they had managed to create. Avoid - must be better value, better organised services out there.
Aug 13th, 2019

Couldn't recommend RES enough, very professional always helpful and full of knowledge.
Aug 2nd, 2018