Post Office Within The Co-operative Food

Very good helpful staff
Mar 23rd, 2023

Sent two items from this post office but because they didnt put the correct labels on even though i paid the right amount it has never reached the destination and has gone missing. This is after i paid for the signed for and tracking service.
Nov 14th, 2022

Asked for advice on which postal service I should use for my parcel, special delivery or 1st class. The staff member strongly recommended special delivery but after weighing up the price difference in my head I opted to use the 1st class service. The staff member then proceeded to tell me I was doing the wrong thing and that in the event of the parcel going missing I would have to prove the contents was not worth over 20 or I would not receive any compensation at all (strange policy but I accepted it and still stuck with my original choice of 1st class). They then proceeded to write on my receipt that I had been advised of this recommendation and just made the whole customer experience tense and unpleasant. The anger I felt towards me after picking the cheaper delivery option is not appropriate or called for especially when peoples money is not stretching as far as it used to. Some customer service training would definitely go a long way and I personally hope other people dont have to have the same experience as me.
Oct 27th, 2022

Staff always helpful and friendly.
Jul 14th, 2022

Rude staff
Mar 31st, 2022