Pravins - Jewellers at Reading

I would highly recommend Pravins. The jewellery they have is stunning, a wide selection of lovely items. From our initial phone call to our appointment with Erin, we were very impressed. We did looked elsewhere, but Erin's competence, personable skills and knowledge is what made the decision for us. She took the time to get to know our requirements for our rings. She didn't pressure us at all. An engagement and wedding ring is an important purchase so we were keen to get it right. After lots of procrastination and discussion, we decided on Erin and Pravins and we are extremely happy with our decision. Fantastic experience, well done to Pravins and their team!
Apr 23rd, 2023

We are really pleased with the outstanding service provided by the staff here, espcially Francesca, Bradley and Hannah. We sincerely appreciate their responsiveness, kindness and friendliness. We do recommend this store to all people When we first came to the Reading store to buy a diamond ring, Francesca professionally and kindly shared her knowledge of diamond with us. She was very friendly and considerate, and also highly knowledgeable in diamonds. We felt so happy talking to her! Later, we had to cancel our order due to some sudden circumstances, therefore we called your store. Bradley picked up the call and he was extremely nice and polite. Although we were cancelling an order, he never showed any unhappiness or disrespect. Instead, he was super considerate and friendly. When we went to the store again to get the refund, Hannah was also very helpful and companionable. She was so nice and kind. We felt so respected in Pravins
Apr 12th, 2023

Cheyenne was very helpful from the outset. The whole sales process was seamless from start to finish - she was a pleasure to deal with and a credit to your business! Thank you.
Apr 9th, 2023

Top class service from Cheyenne. She was so helpful, polite and attentive to our requirements and nothing was too much trouble for her! She made our visit a truly pleasurable shopping experience. Thank you!
Apr 7th, 2023

Visited the store last week and was so impressed with the service I received from Erin. Very knowledgeable. Not pushy and genuinely wanted to help . Many stores I have visited recently have been nowhere near the customer service level I received from Erin at Pravins
Apr 4th, 2023