Chicken Base

DO NOT ORDER! After spending 30, I ordered some pizzas, one of which included Hawaiian pizza for my family. When tasting the Hawaiian, it tasted like mould/had an earthy taste. I called the restaurant to inform them of this, to which I was told by the manager their company is clean and my judgement is wrong. He went on explaining how Hawaiian only has 3 toppings all of which are not off in the restaurant and again, I was lieing. When I mentioned health and safety hazard, he said nothing was wrong with it. After much dispute, nothing was resolved, instead I was called a liar for my judgement. After being a customer for years with Chicken Base, I am highly disappointed in the way in which this has been handled. I find it highly unprofessional for a company that has been around for a long time and although I was a regular customer, I thought at least some sort of remorse or sympathy on the situation would have been offered. I will spread the word to many other customets I know so that they do not have to face this situation. I feel there must have been a change of ownership or management for thier company to change in just a matter of months, to the point they cannot handle thier complaints nor keep their customers. I will be reporting to Trading Standards, as well as the Reading Borough Council.
Feb 16th, 2023

Food : 1/5 | Service : 1/5 | Atmosphere : 1/5 More
Apr 16th, 2023

They have a deal going on but the quality of there pizza has dropped significantly. The crust now is usually very tough & the topping sizes have also reduced. This used to be a good pizza place but seems they cant keep up with the quality of food anymore. I dont want this place to be a hit & miss but, hit & hit!!
Apr 11th, 2023

The worst food in reading! Very bad experience!! Beware of this place!!!
Mar 17th, 2023

Food : 3/5 | Service : 4/5 | Atmosphere : 4/5 More
Mar 5th, 2023