HP Inc UK Limited

Completely and utterly useless. It is a shame as some of their printers are actually quite good but they couldn't care less about their customers. If any organisation wants a lesson in how to alienate their customers just try dealing with this lot! You have to give a star before you can log a comment! Believe me, they don't deserve a star.
Feb 16th, 2023

HP printer problems. Rang the number and was put through to a memberof the team Javeriy. She was incrediblyhelpfuland patient. After 2 hours of trying she finallygot my printer to work. It was not the primerat fault, it was my windows 10 computer as my laptop printed fine. Thankyou for such first class service.
Nov 24th, 2022

Rang at 9.44 today to ask for details of 2 in 1 laptop details to be sent, so that I could purchase. Chris Green sent details/quote. I then rang back to place an order. Hell from there on. He didn't bother to call back or email. Then I rang again. His colleagues said he was on a comfort break and couldn't take an order as it was already quoted by him. I rang again. He still didn't call back. I called five times and emailed five times. Still no reply. I rang head office as on Google a London Number. It directed me to Indonesia!! They couldn't help. redirected me Technical support, then to a sales agent in Tunisia, a girl called Soha working from home. She also couldn't help. After 30 mins on phone. She said just call the same number again. She didn't have HQ number only for California or Texas. What absolutely useless service. It's now been three hours since my original call. I can't believe to imagine how many sales they lose as a result of such poor service.
Nov 5th, 2022

I have been using HP printers for at least 25 years and have always received excellent service. The service of late is terrible. I cancelled an order for a printer a day after purchase and to my amazement it arrived four days later. I have spent hours on the phone and emailing trying to get it collected .No one at HP is interested. Customer Service does not exist with this company these Days. Frederick Wall
Oct 11th, 2022

Terrible customer services, after buying a 100 printer the app wont work on my phone, was told by customer services to get a newer phone, no, i think next time ill get a better printer
Sep 18th, 2022