United Kingdom Business Directory

      Qantas

      ( 20 Reviews )

      Qantas
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      Chamber Rating

      2.6 - (20 reviews)
      8
      0
      0
      0
      12
      Read Our 20 Reviews

      Chamber Rating

      2.6 - (20 reviews)
      8
      0
      0
      0
      12
      › ‹
      • Mus Mustafa

        QANTAS dont even deserve a 1 star. In all my years of travel QANTAS are the worst for customer care I have ever experienced. I arrived at Changi airport, Singapore, no luggage. I only had the clothes I wore. Tried to contact QANTAS to give me support, a vouchers but got nothing. Theres no one to talk to. I cant even find an email address to ask for compensation. I traced their London branch, it says its temporarily closed ! What are they hiding, its DISGRACEFUL !
        Feb 4th, 2023

      • Pauline MacDonald

        I didnt even want to give one star! They are an absolute disgrace! - I have 4 numbers for Qantas UK and all are out of service - they are obvioulsy going down the tubes - don't use them!! They lost all my baggage a month ago and now won't answer emails or phone calls. No compensation or even acknowledgement from them.
        Dec 3rd, 2022

      • Miriam Gibson

        Dreadful service. We're left stranded over the other side of the world with young children, tens of thousands out of pocket because of Qantas' aggressive cost-saving measures of cancelling flights. "Customer service" powerless and refuse to escalate. Disgusting.
        Oct 18th, 2022

      • Michael Harrold

        Been trying to get a refund on my flight - impossible to get a response! Just spent an hour waiting on the phone with no answer. Seriously not happy!!
        Feb 19th, 2022

      • A Otago Lani

        I only gave this one star as there was no option to give zero. We booked flights from Perth to London and changed the dates. When we talked to Qantas on the phone they said there is a AU$245 fee per person plus the AU$1,500 fair difference. This was all find by us. When we arrived in London they had taken the above fees and $1,700 on top of this!!! When we called them they said "we had to cancel your booking and rebook this hence the extra charge on your credit card". This is unacceptable. We have been calling Qantas since August 2022 and every time they say "our supervisor is well aware and will call you within 2 working days". But no one has called yet. Absolutely unacceptable. We even told them that we would take credit as we fly to Australia 1-2 times a year to visit family but no luck. Just terrible customer service. Absolutely terrible.
        Dec 8th, 2022

      Read Our 20 Reviews

      About
      Qantas

      Qantas is located at 401 King St in Ravenscourt Park, England W6 9NJ. Qantas can be contacted via phone at (845) 774-7767 for pricing, hours and directions.

      Contact Info

      •   (845) 774-7767

      Questions & Answers

      Q What is the phone number for Qantas?

      A The phone number for Qantas is: (845) 774-7767.

      Q Where is Qantas located?

      A Qantas is located at 401 King St, Ravenscourt Park, eng W6 9NJ

      Q What is the internet address for Qantas?

      A The website (URL) for Qantas is: http://www.qantas.com.au/

      Q How is Qantas rated?

      A Qantas has a 2.6 Star Rating from 20 reviewers.

      Ratings and Reviews
      Qantas

      Overall Rating

      Overall Rating
      ( 20 Reviews )
      8
      0
      0
      0
      12
      Write a Review

      Mus Mustafa on Google

      image QANTAS dont even deserve a 1 star.
      In all my years of travel QANTAS are the worst for customer care I have ever experienced. I arrived at Changi airport, Singapore, no luggage. I only had the clothes I wore. Tried to contact QANTAS to give me support, a vouchers but got nothing. Theres no one to talk to. I cant even find an email address to ask for compensation. I traced their London branch, it says its temporarily closed ! What are they hiding, its DISGRACEFUL !

      Pauline MacDonald on Google

      image I didnt even want to give one star! They are an absolute disgrace! - I have 4 numbers for Qantas UK and all are out of service - they are obvioulsy going down the tubes - don't use them!! They lost all my baggage a month ago and now won't answer emails or phone calls. No compensation or even acknowledgement from them.

      Miriam Gibson on Google

      image Dreadful service. We're left stranded over the other side of the world with young children, tens of thousands out of pocket because of Qantas' aggressive cost-saving measures of cancelling flights. "Customer service" powerless and refuse to escalate. Disgusting.

      Michael Harrold on Google

      image Been trying to get a refund on my flight - impossible to get a response! Just spent an hour waiting on the phone with no answer. Seriously not happy!!

      A Otago Lani on Google

      image I only gave this one star as there was no option to give zero. We booked flights from Perth to London and changed the dates. When we talked to Qantas on the phone they said there is a AU$245 fee per person plus the AU$1,500 fair difference. This was all find by us. When we arrived in London they had taken the above fees and $1,700 on top of this!!! When we called them they said "we had to cancel your booking and rebook this hence the extra charge on your credit card".
      This is unacceptable. We have been calling Qantas since August 2022 and every time they say "our supervisor is well aware and will call you within 2 working days". But no one has called yet.
      Absolutely unacceptable. We even told them that we would take credit as we fly to Australia 1-2 times a year to visit family but no luck.
      Just terrible customer service. Absolutely terrible.

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      Overall Rating

      Overall Rating
      ( 20 Reviews )
      8
      0
      0
      0
      12

      Write a Review

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