Mercservices

WOW excellent customer service very honest and professional. Would recommend friends and family. William been great and the team.
Apr 27th, 2023

I have been taking my car to Mercservices for the last 5 years and as long as I own a Merc I wont need to look anywhere else. I have had a range of repairs from the simple such as water pump and fan belt replacement to more complex issues such as work on the air suspension and gear box. The team give a clear diagnosis of what needs to be done to the vehicle, what they would advise and then leave it entirely up to the customer as to what route they would like to take. There is no pressure or encouragement to carry out additional repairs that were too costly for me at the time and the work they have carried out has been excellent.
Apr 3rd, 2023

Dont bother. I called weeks ago to book an appointment and explained that my cars air con wasnt working. I have had it diagnosed and knew it was not out of gas but needed the dashboard removing to check the electrics of the air con itself. It was confirmed to me over the phone that this was possible. Fast forward to today and Ive just made a 2 hour round trip for absolutely no reason. Within a minute of parking, one employee unhelpfully told me theyre not able to deal with the type of air con gas my car takes, despite it not being an issue with the gas itself as I previously explained. The worst part is they could have asked me to check this myself at home as its easily retrievable information under the bonnet. My car is a 2017 Mercedes - neither new nor old - and the business claims to be a Mercedes specialist clearly theyre not. Dont bother trying to reply to this with an empty faux apology. What a completely useless business. Services: General repairs & maintenance, Air conditioning
Mar 31st, 2023

Services: General repairs & maintenance, Auto engine diagnostic
Mar 25th, 2023

Good service as always
Jan 20th, 2023