Complete Driveway Designs Ltd

Weve just had our driveway concreted by CD Designs I can honestly say from start to finish everybody has been amazing. Claire came out initially to sell us the driveway, she was professional, full of knowledge, answered all our questions and talked us through every step. The job started and the lads turned up on time every day when they said they would, they grafted hard to get the job done just be sure to keep supplying them with brews, juice and biscuits The end result looks so good. Ive already recommended them to several people. Thanks CD Designs Service: Concrete work
Apr 15th, 2023

Positive: Professionalism, Quality, Responsiveness Service: Driveway installation
Apr 5th, 2023

Positive: Professionalism, Punctuality, Quality, Value Service: Driveway installation
Jan 30th, 2023

Positive: Professionalism, Quality Service: Concrete driveway building
Nov 29th, 2022

To say we are unsatisfied with the job would be an understatement. The drive was installed July 2019, the guys who did the work were fantastic. However we should have know at the point that the concrete was poured we had been lied to when we agreed to use them. We specifically asked how the concrete was coloured, as I did not want to see pale grey in the expansion joints which were visible on my neighbours drive. Claire explained that the powder was added to the concrete in the mixer before it was laid. The guys explained that the powder was put on after the concrete was laid and they would do their best ensure there was not much pale grey showing, which they did. The second lie was inrealtion to the grating. I did not like the silver or black grating, so Claire said it could be powder coated, at an additional expense. The guys when it came to they grating stated that they had stopped selling this some time ago due to the coating coming off. So drive complete and it looked fantastic. Now 2 months later the problems begin, the drive had to be resealed twice, due to issues with the sealant. Then over winter pale grey marks started to appear, however due to covid they were not working but was assured that it would be corrected as soon as possible. The grating also suffered the fate I had been told, the coating came off. They replaced it with a silver grate which bent and twisted so much we had to remove so as not to damage the underneath of the cars. It was then replaced with a black plastic grate which has broke and does not stay in place. When I did ask Tim about the grate he said that Claire did not know what she was talking about. When they were able to begin work we had appointments cancelled, arriving to late in the day to do the work, weather issues and arriving on days with no appointment, but not doing any work as the drive had not been cleaned. The drive up untill 2022 had been resealed 5 times. 2022 I contacted them again as the amount of pale grey areas had increased and becoming larger. I contacted then via phone, left messages but received no response. Unfortunately I had to seek legal advice and eventually had to threaten them with the small claims court to get a response, even then they still messed around, blaming Sophie for not doing her job. Eventually Tim the owner arrives, looks at the drive and asks me what do I want. I explained that I wanted all the pale grey areas to be fixed so it looked like the drive I had paid for. Tim said that he would try but as it was wear and tear he really couldn't do anything. I did question why the pale grey areas were in places that did not have regular foot traffic he could not explain this. I questioned if the products he was using were fit for purpose, to which Tim was becoming annoyed. Tim responded that he was not going to use any other products and basically I had to put up with it. I did explain to Tim, that had Claire given us correct information we would have been able to go away and decide what we would do, but as she was selling us what we wanted we signed. 2023 the drive is a disgrace we am going to repair the drive ourselves as by asking Tim to come and sort out the issue will not result in the drive that I paid for. If you want to waste thousands of pounds which we did either burn it on the nonexistent BBQ which Claire said we would receive, give it to charity or what we should have done was keep it and put up with the old crumbling drive which did not look as bad as it does now, Tim does not have pride in his work and his 5 reasons for having a concrete drive completed by them don't exist, add value to your home, our drives are long lasting, they deliver high quality solutions, looks amazing, low maintance costs. We are now wondering if the drives that Claire took us to look at were completed by them or other companies. Services: Driveway installation, Concrete driveway building
Apr 20th, 2023