Nisa Local

Popped in to the post office but handy little shop.
Oct 13th, 2022

Poor service and ripped-off. 1. They have a joint Post Office and regular service counter. I waited patiently and was next in the queue at the Post Office counter, with the other queue completely empty. All was going well. An older gentleman (not elderly) arrived at the other counter before service was completed for the customer in front of me at the Post Office counter, and then a small queue formed behind the older gentleman at the regular service counter. I was told to wait because the regular service counter customers are more important. The other gentleman even told the server I was ahead in the queue. Wow. 2. I went to special effort to make sure my package would fit into the 1.45 postage tier for a large letter, yet was charged 2.05. For that extra 60p I could have driven to another post office with better service, and I will next time. People wonder why their local Post Offices are being closed down, if this is the expected level of service then so be it.
Sep 29th, 2022

Too compact, you can't move in here. Only reason to go is to use the post office
Sep 29th, 2021

Jul 26th, 2021

Not sure where to start with this one... To say the whole experience was a joke would be being too kind. On entry to the store the main till area had a sign above offering a selection of limited Post Office services including the one I need, cash paying in. The guy behind counter was either really not interested in being there or didn't have sufficient training to offer the Post Office services and I was directed to a long line of customers standing closely waiting for the "Main Counter". I understand that Post Office services are becoming more and more of a luxury but when your local one is constantly closed due to illness, the one in the next village has zero customer service you do have to wonder how long it will be before the Post Office closes all together. Seriously sort your customer service skills out
Jan 20th, 2021