Rainham Health Centre

Not great service 1 appointment with GP since 2020.. appointments with nurse ok for certain things. Now brought in another app for patients to use. The first one worked only a short time. Don't the receptionists realise that if we can't call the surgery they will be out of a job. There needs to be someone to cut the deadwood from the surgery. There is only 2 decent receptionists. I agree with the reviews where patients say the receptionists are rude .maybe if they are not happy there leave... I'm looking at contacting the CGC as most of the surgeries in Havering are doing face to face .. Has the saying goes Money For Old Rope.. You can't even post without doing 1 star...
Apr 21st, 2023

You have better luck winning the lottery that getting any service from this place. Absolutely useless
Mar 15th, 2023

Terrible availability of appointments, needed an appointment and I have to wait 4 weeks to have a phone consultation. When I ring the surgery, noone ever answers the phone - I end up calling all day! For an emergency call, we are supposed to ring at 8am yet when I call the line gets cut off continuously. What do they expect us to do? This has been an ongoing problem for years..... If I could I would give it a 0 or minus rating
Feb 23rd, 2023

If possible I would give this zero stars. We have not seen the GP face to face since they took over, the staff are incredibly rude over the phone. Every single test/referral has been botched, this surgery is a disgrace and not fit for purpose.
Jan 31st, 2023

Possibly the worst I have ever belonged to. Do not answer the phone. When I do get to see a doctor they are rushing you out the door and give you the wrong diagnosis. Absolutely shambolic! Will look to join another surgery.
Dec 23rd, 2022