Raydens Dental Surgery

Mar 10th, 2023

Had been a patient here for 30 years, I was made to leave because I questioned the dentist. Not sour grapes but admin and customer care and a high turnover of staff have all reduced the quality of this practice
Jan 20th, 2023

Much like everyone else. WORSE DENTAL PRACTICE in Essex. Took 3 goes to actually get through to a human and not a dodgy voicemail. Finally got through asking for an emergency appt... I'm pregnant and needed to know what I could take/do safely but got told can't see you not on our books as haven't been here for a few years! Its a pandemic so knowing people will struggle as no where is taking new people on you'd think they would bend a little...even a telephone appt but instead receptionist told me to call 111... I found a local dentist who gave me a telephone appt, ordered me some antibiotics and saw me in person! I actually cried i was so thankful. Don't even BOTHER with Raydens. Not that they will see or speak to you.. existing customers only... even though they can find you on their system... work that one out?!?! Awful service, Rude staff who leave a heavily pregnant woman in a pandemic in agony! GOOD ONE!
Jan 3rd, 2023

Ive been coming to this dental surgery for many many years. Staff come and go but in spite of that the service I receive is always friendly, efficient and professional. The new receptionist I saw today is a wonderful addition to the practice, a Canadian lady who could certainly teach a thing or two about good customer service. Keep up the good work everyone!
Jan 3rd, 2023

All the staff are fantastic, thank you, I highly recommend!
Dec 11th, 2022