Haverhill Clean And Tidy

Very disappointing. Having been promised a cleaner once a fortnight, the cleaner who finally came(a week later than originally booked) changed the time of the visit due to childcare problems, arriving at a time when I had to go out. She could not operate any of my equipment and I ended up having to help her and finish off the cleaning. The manager did not bother to check, do a pre-visit or follow up with the promised fortnightly clean. When I questioned the standard of service for the price, the manager was bullish in response and sent me an e mail in which the cleaner said I was disorganised and the house was a tip!!(Not true, extremely rude and irrelevant to the professionalism of the business). When I pointed out that customer service skills were wanting, I received a barrage of self justificatory and frankly rude emails. And they expected me to pay 54!! Really?? Service: Standard cleaning
Aug 27th, 2022

I can't recommend them highly enough: a fast, reliable and efficient service. They're also extremely easy to deal with and did a great job on my behalf - Andy Steel December 2017
May 2nd, 2019

Unfortunately, I didnt have a good experience with this company. Within less than a year time, I have been changed cleaner 4 times. All of them were quite unreliable, didnt show up regularly and some worked shorter hours than they were paid for.
Jul 29th, 2018

From the first moment you call, Kevin is a joy to deal with. He is professional, courteous, and very helpful. He has provided two separate staff members, both of whom provided a very high standard of service, while being respectful of my property, as well as being extremely pleasant, and professional. I would highly recommend Kevin and his team.
Feb 14th, 2018

The Dynamic Duo who make a difference Perri & Morgan as a pair are pretty unbeatable. They've established a routine and cheerfully work their way through it at a fair old pace every week, amending it willingly if I have any special requests. They are up against the challenges of a pretty big back-log in a heavy smoker's house with two dogs but, over time, I have no doubt my home will be unrecognisably clean. Cheerful, kind and polite, they have accepted new cleaning products (a need arising from my niece's allergies) with enthusiasm. I am usually exhausted by the time their hour's up and I've only been watching them work!
Dec 18th, 2017