Garratts Solicitors
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108-110 Water St
Radcliffe West Ward, eng M26 4GR - (161) 724-0203
Hours
Chamber Rating
-
Graham Halloway
Very helpful in dealing with our wills.
Jan 25th, 2023 -
Brenda Crolla
Nov 28th, 2022 -
Justine Ramsden
Oct 10th, 2022 -
Andrew Gecom
Critical: Professionalism, Quality, Responsiveness
Feb 27th, 2022 -
Rachel Briggs
THIRD PARTY INVOLVEMENT THEREFORE NOT A DIRECT CLIENT, JUST HAVING A NEGATIVE EXPERIENCE DUE TO THEIR INCOMPETENCE. Please note, I am aware that garratts are removing all negative reviews on trustpilot, hence putting the review on Google. I please invite them to phone me for information and I will happily provide my details. I think blanketly removing all negative reviews, and being allowed to do so is a disgrace. The conveyancing department is an absolute disgrace, and I would seriously discourage anyone from using them. I am in the unfortunate position of being the third party, therefore unable to contact them to make a complaint myself as solicitors only accept complaints from their own clients despite having a negative impact on multiple people within the chain. Enquires were requested in October from the purchasers solicitors, with completion due on November 27th. 5 minutes before closing on November 18th they phoned their client to say they haven't actually requested the documents they need for the enquires. They said they were told that the paperwork hadn't been requested as "they didn't know they had to" (seriously, isn't that a requirement of the job, to read the requests and actually know what they're doing??? I can't imagine not knowing how to do my job and keeping it!) The people we are purchasing off have also told us that when asking how the sale is progressing they were told "well i have 13 other clients", and regarding answering the urgent queries (that they had had for weeks and completely ignored) "I might get chance to look at it tomorrow I don't know". The paperwork was finally received on November 25th, so garratts were phoned by our solicitors asking to confirm a completion date of 14th December. Now they've decided they have enquires they need to ask on that purchase! Despite that purchase being ongoing since MARCH, and the couple we are buying off being told last week that everything was ready to go on their purchase. Just an absolute waste of space and I would never recommend. If I was looking at buying a house in the future, I would honestly change my mind if garratts were the solicitors working for the seller
Jul 26th, 2020
Contact Info
- (161) 724-0203
Questions & Answers
Q What is the phone number for Garratts Solicitors?
A The phone number for Garratts Solicitors is: (161) 724-0203.
Q Where is Garratts Solicitors located?
A Garratts Solicitors is located at 108-110 Water St, Radcliffe West Ward, eng M26 4GR
Q What is the internet address for Garratts Solicitors?
A The website (URL) for Garratts Solicitors is: https://www.garrattssolicitors.co.uk/
Q What days are Garratts Solicitors open?
A Garratts Solicitors is open:
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Q How is Garratts Solicitors rated?
A Garratts Solicitors has a 3.0 Star Rating from 11 reviewers.
Hours
Ratings and Reviews
Garratts Solicitors
Overall Rating
Overall Rating
( 11 Reviews )Graham Halloway on Google
Very helpful in dealing with our wills.
Brenda Crolla on Google
Justine Ramsden on Google
Andrew Gecom on Google
Critical: Professionalism, Quality, Responsiveness
Rachel Briggs on Google
THIRD PARTY INVOLVEMENT THEREFORE NOT A DIRECT CLIENT, JUST HAVING A NEGATIVE EXPERIENCE DUE TO THEIR INCOMPETENCE.
Please note, I am aware that garratts are removing all negative reviews on trustpilot, hence putting the review on Google. I please invite them to phone me for information and I will happily provide my details. I think blanketly removing all negative reviews, and being allowed to do so is a disgrace.
The conveyancing department is an absolute disgrace, and I would seriously discourage anyone from using them. I am in the unfortunate position of being the third party, therefore unable to contact them to make a complaint myself as solicitors only accept complaints from their own clients despite having a negative impact on multiple people within the chain.
Enquires were requested in October from the purchasers solicitors, with completion due on November 27th. 5 minutes before closing on November 18th they phoned their client to say they haven't actually requested the documents they need for the enquires. They said they were told that the paperwork hadn't been requested as "they didn't know they had to" (seriously, isn't that a requirement of the job, to read the requests and actually know what they're doing??? I can't imagine not knowing how to do my job and keeping it!)
The people we are purchasing off have also told us that when asking how the sale is progressing they were told "well i have 13 other clients", and regarding answering the urgent queries (that they had had for weeks and completely ignored) "I might get chance to look at it tomorrow I don't know".
The paperwork was finally received on November 25th, so garratts were phoned by our solicitors asking to confirm a completion date of 14th December. Now they've decided they have enquires they need to ask on that purchase! Despite that purchase being ongoing since MARCH, and the couple we are buying off being told last week that everything was ready to go on their purchase.
Just an absolute waste of space and I would never recommend. If I was looking at buying a house in the future, I would honestly change my mind if garratts were the solicitors working for the seller