Well Radcliffe - Radcliffe PCC

I get my medication delivered so I'm really happy and the service is good.
Apr 7th, 2023

Never answer the phone. Waited over a week on a number of occasions for my prescription and had to do without one or two for a few days. Sometimes they do not have an item in. Customer service is not the best! I'm changing my chemist.
Mar 29th, 2023

Excellent Pharmacy. The staff are attentive and very friendly. I ordered my prescription then collected the next day after receiving a text to say it was ready. No hassle. Would definitely recommend.
Jan 26th, 2023

A terrible service they never seem to be staffed appropriately The pharmacist has an extended dinner in a Friday which is unacceptable with no cover in place to access a pharmacist for hours in end every single Friday The staff never answer the phone a very poor pharmacy service indeed
Jan 20th, 2023

I wouldnt even give one star. This pharmacy is absolutely shocking. I never leave bad reviews but I am doing to try and help others and in the hope they wont use here as it causes nothing but stress. They never have medication in, even when prescriptions go in days earlier and you go to collect it 3 days later they just say what you need hasnt arrived. In my case my babies milk and when you say oh great she has none left (hence me being organised and ordering it days in advance) they couldnt care less. The staff are so rude its unbelievable, they speak to you like rubbish and dont even acknowledge you when you go in. They also cant be bothered to read names correctly on the prescriptions so they just call out mispronounced names. I have changed all my prescriptions to a different pharmacy so I will never set foot in here again. Maybe the staff need some customer service training or should just get jobs which arent customer facing.
Dec 27th, 2022