AV Lounge

Fantastic and Excellent customer service. We bought all our appliances from AV Lounge they provided great advice and very supportive and all at competitive pricing. I would highly recommend using them. Thank you AV lounge!
Jun 1st, 2022

A Company with the best customer service, backed up by their no-nonsense, no-quibble actions, all with the 'customer-first' principle. A great company which I shall use each and every time I rereawuire low cost goods.
May 6th, 2022

The best customer service. Fast delivery and well looked after.
Jan 11th, 2022

Nov 7th, 2021

Ordered a fridge from AV Lougne via amazon for my mum's birthday and scheduled the delivery to arrive the day before a week in advance, but the fridge did not show up! My mum waited in all day for it to arrive and without any food as she had already disconnected her old fridge and removed it in preparation for the new one. I received an email from Amazon on the morning of the delivery day saying the seller may not be able to deliver the item as planned but then recieved another email a little while later that it has been dispatched and will be arriving on-time. We waited until 8pm (it was scheduled to arrive by 7pm) then phoned amazon and they confirmed it won't be arriving today and they aren't sure when it will be delivered as it's with the sellers courier which they don't have tracking info on. The next day I recieve an email to say the fridge will be delivered today between 7am-7pm but obviously we don't have time to wait in all day for something that might not even show up again as we have birthday plans. We waited in until early afternoon and then decided to go about our day; it turned up while we were out and so the seller has refunded the item and won't redeliver. Worst delivery experience ever, I was so disappointed so I've forked out another 400+ on the same item but from a different seller whilst I wait for the refund!
Jan 23rd, 2022