Hiro Sushi Ma-ki (Kensal Green)

We ordered sushi for our children last night and the food never arrived. Called several times after 90 mins of waiting and sent emails - all went unanswered. This restaurant is a scam DO NOT ORDER FROM THEM. Payment was taken and no response received.
Jul 29th, 2022

Ordered in Uber eats and the food never came. Avoid at all costs. Just a scam
Jan 26th, 2022

They were an hour and half late. We tried calling them but no one picked up the phone Didnt even apologies! AVOID THAT PLACE !!
Dec 13th, 2021

Avoid at all costs. They rob your money and dont deliver food
Nov 5th, 2021

It is a torture. You order on Uber eats and you get no support either from Uber. The only option is calling the restaurant. They just dont care. I called several times. They lied to me on the first call saying the order had already departed. Then on the second time the person on the phone said they were still cutting the fish. This was already almost 45 minutes past the delivery time promised. The food finally arrived. More disappointment. Tastes awfully bad. The fish doesnt seem fresh. Soggy and smelly. Not to mention that it arrived like a sushi smoothie. They were so uncaring and lousy to put the boxes upside down on the bag it came all messed up. I just decided to do something that is ultrageous and against my principles which is laying food on the rubbish. Dont order from this restaurant. I spent 30 quid to be frustrated and still hungry.
Mar 1st, 2022