Lonsdale Medical Centre

trying for the last six months. To get appointment but Nothing available. they ask me to go to the hospital and only asked me to go into different Gpyou should do that so not happy at all.
Apr 26th, 2023

You never find an appointment even when is about a 2 year old toddler. They offer appointments after one week. Last week I called my daughter had high fever, cough, she had been vomiting, developed a rash all over her body and they didn't offer an appointment. The rude receptionist says she can offer an appointment next week. Today I called again and there are no appointments. There are never appointments available....
Apr 9th, 2023

Absolutely terrible GP practice. - admin team with little to no respect for patients. They reply to any query with a no can do attitude and standard copy pasting of answers without ever answering the actual question. - GP appointments usually via phone calls which last less than 2.5 minutes as they are overly eager to get you off the phone, you dont even get a moment to ask any questions before youre hung up on. Luckily with the extensive survey you must complete in advance you can self diagnose as well as recommend the treatment you believe you require. Although getting that treatment can take another 3 months. - long waiting lines on the phone, very limited hours you may call and often hung up on before you get to the front of the queue - you have to wait in the phone queue each time and may only call during their very strict times. For a morning appointment you have to call in the morning and for an afternoon appointment you have to call in the afternoon. Yet each time you call they do not have an appointment available and you are told to call again. And again and again I called 6 times over the course of a few days, without getting an appointment.
Apr 5th, 2023

Although it can be tricky to get an appointment at Lonsdale (as is the case everywhere at the moment) every experience I've had at the clinic has been wonderful and every doctor I've seen there has been incredibly kind, caring and professional.
Mar 30th, 2023

I am 3rd year family doctor in Portugal. I came to Lonsdale Medical Centre to do a short internship and to know the NHS and GP daily work. It was a very enrichment experience to be there. All the staff was really nice with me, the installations are really good, you can see they really care about well being of attendees and workers, the informatic system is much better than ours in Portugal. You can get an appointment in less than one/ two weeks and seldomly patients have to wait for the appointment. The organisation in Lonsdale Medical Centre is amazing! Congratulations to everyone! Already missing well-being Wednesday!
Mar 30th, 2023