Townend Dental Practice

Very professional dental practice and friendly staff 10/10
Apr 30th, 2023

Really efficient and friendly service. Just had a filling, which was done calmly and efficiently with no bother or fuss. Excellent service.
Apr 8th, 2023

I called to make an emergency appointment and without hesitation the lady who answered said go back to your old dentist. I didnt think you needed to be registered to get an emergency appointment? We dont have any appointments to which I enquired not even a private appointment, as I am currently desperate. Oh we have a private appointment but every Thursday and the next one isnt until the 20th of April. Okay, so do you have any private emergency appointments? For 70 I have one tomorrow? When I questioned how she had gone from no appointments to one tomorrow she told me I was thinking of you saving money going NHS but my actual dentist is fully private and its an emergency. She then put the phone down on me. Definitely zero customer service and not the reception you expect from a clinic offering a private service. She gave a very bad impression of the clinic and or though desperate to be seen by a dentist, I am not that desperate to call back and beg for an appointment from an unprofessional representative. If you have any dignity- avoid!!!! Cannot comment on the actual dentistry but if the reception staff are reflective of the dentistry staff, Id avoid.
Mar 31st, 2023

Lovely dentist for my kids to be treated at
Feb 23rd, 2023

Feb 16th, 2023