Kensington Park Apartments

Jul 13th, 2022

(Translated by Google) This is a voluntary scam We rented with agoda and we found ourselves with an unsanitary and dangerous room for health Bathroom with mold everywhere from floor to ceiling as well as rust and peeling paint everywhere Impossible to shower and dangerous to use the toilets in the same state No hot water or heating and even less wifi Water leak in bathroom with flooded carpet near bed causing unbearable humidity and foul odors No one at the reception or on the phone and despite everything agoda refuses to reimburse as well as the owner This establishment must close for endangering the health of others and deliberate scam (Original) Cest une arnaque volontaire Nous avons loues avec agoda et nous nous sommes retrouves avec une chambre insalubre et dangereuse pour la sant Salle de bain avec de la moisissure partout du sol au plafond ainsi que de la rouille et peinture qui scaille partout Impossible de se doucherai et dangereux dutiliser les wc dans le mme tat Pas deau chaude ni chauffage et encore moins de wifi Fuite deau dans la salle de bain avec moquette inonde prs du lit provoquant humidit et odeurs nausabondes insupportables Personne a laccueil ni au tlphone et malgr tout agoda refuse de rembourser ainsi que le propritaire Cet tablissement doit fermer pour mise en danger sanitaire dautrui et arnaque volontaire
Jun 21st, 2022

This was the worst experience of our life's. We arrived at the hotel to check in. They could not find our booking so I emailed the booking over to them and they finally let us check in because we had 2 young children. We was given our own sheets and told to change them out self's. All rubbish was left from previous geusts, all bins full. No smoke alarms, no lights on the stairs, it was the most disgusting room we have even seen. Every where stunk of wee. Plaster board falling off roofs. Dangerous electrics. So we finally got checked in went to London, about 5pm we received a phone call saying we need to vacate and come back ASAP or we will remove your items from the room. London is a big city so it took us a while to get back. Once back we vacated. So we was stuck in London with 2 young children with no where to go. Absolutely heartless people and don't have one clue about running a hotel. Do not go here if your life depended on it!
Jun 11th, 2022

Nov 26th, 2021

(Translated by Google) Nothing, unsanitary, urine leaking from the toilets, cleaning not done, windows that do not open, the paint in the bathroom fell on my daughter's head, the bedding is terrible, leaks of water in a room with a plexiglass roof. Run away....and it's expensive too. (Original) Nul , insalubre , fuite d'urine au niveau des wc , menage non fait , fenetres qui ne s'ouvrent pas , la peinture de la salle de bain est tombee sur la tete de ma fille , la literie est epouvantable , des fuites d'eau dans une chambre avec le toit en plexiglas .Fuyez....et en plus c'est cher .
Aug 20th, 2019