Homers of Quarry Bank

Had a problem with my fridge freezer, they arranged for an engineer to visit, he diagnosed the problem immediately and told us what to do to fix the problem. Fridge freezer now working again, Excellent Service.
Apr 7th, 2023

very helpful and knowledgable very good customer service
Dec 27th, 2022

Neutral opinion, was willing to buy from a small local shop, dont think I'll bother with these people.
Feb 26th, 2021

Dont even want to give them 1 star! Rang to enquire about a washing machine repair , first thing he said was you sound like a nice lady !! Anyway told me there was a call out fee I had to pay upfront , fair enough and it would be taken off the main bill, all good so far , said he would send me a special code so I could pay the initial call out fee , and took my mobile number and said a repair man would contact me when he would be calling to do repair . Heard nothing all day , phoned next day to see why I had heard nothing , was given a lecture by this man he said I phoned you 17 times yesterday and left several messages .To answer your call now , I have had to pull over in my car and the police wouldnt be very happy with me !! I will phone you back when I have dealt with a customer I am just going to , he was horrible to me , and I have been very upset since he spoke to me like this , I have since got another company to come out and repair my washing machine , awful experience with Homers of Quarry Bank
May 28th, 2020

Absolutely shocking service. They definitely take advantage of people on their own. Mom washing machine would not rinse. They convinced her it was the motor gone. Paid for that, it still wouldnt rinse, they then found a blocked pipe so she paid for that. Then as soon as it was switched on it tripped the electric. They have just had it for 8 days, say it needed a new heater. Prior to it going to their shop the washer was silent. God knows what they have done to it now but it sounds like an old tin can. Just a disgusting way to treat old people. Ultimately they have just cost her a washing machine when all that was wrong was a blocked pipe.
Apr 28th, 2020