LloydsPharmacy

Nov 30th, 2022

Terrible service. Last Friday I went to pick up a prescription for my mum. She got a phone call from the pharmacy saying her prescription was ready, she said that she would pick it up at 3pm. Unfortunately she couldn't make that time so I went to pick up it up after work, she was told on the phone however that the prescription would be ready for her at 3. I got to the pharmacy at 4:50 pm. There was only 2 people working behind the counter and 6 people in the queue in front of me. It took ages to get served and when I did the prescription was not ready, the pharmacist needed to sign it off. In the meant time the queue was getting larger, even going to the door. I finally got the prescription and left half an hour after I entered. Terrible service. I would like to add I am not having a personal go at the staff, I understand they were doing everything they could. My review is against the pharmacy firm not the individuals.
Oct 11th, 2022

I would like to send a massive thank you to all your staff, yesterday, who helped me when I was in so much pain, your care and attention was very much appreciated Thanks again mick Roberts
Mar 2nd, 2022

If I could give no stars I would. The pharmacist would not dispense an emergency prescription for me even though it was not my fault that the repeat prescription hadn't come through from the GP, and also even though 111 said they should issue it. After 10 yrs going there I will be moving my repeat prescription service to another pharmacy. The pharmacist from another chemist that dispensed the emergency prescription confirmed that Robin Lane should have issued it.
Jan 10th, 2022

Ordered Christmas Gifts for click and collect which says 3 working days. 5 days later, now xmas eve and still not ready to collect so a complete waste of money.
Nov 17th, 2021