Ferndene - Children and Young People's In Patient Service (Prudhoe)

This place is terrible and dangerous for people with uncontrolled medical conditions because they never take care of them. List of things: - no hand soap in your room - shouty staff who never smile - no sanitary bin in some of the rooms - no mattress cover. The bed feels like rubber. - I had a few seizures there and when I got confused after one as I sometimes do, I didnt know where I was, who I was, who they were so they just dragged me to my room and just the door without even making sure Im alright. - They drag anorexic people to the kitchen violently despite the fact that the kid is crying heavily. The list goes on and on. Its cruel in there so please make sure your kid never ends up in here.
Apr 7th, 2023

Horrible care staff should be locked up
Aug 27th, 2021

I was there for a year
Feb 2nd, 2021

Amazing! I had depression so the ICTS brought me here .The staff were amazing, the day unit were too, we done stuff and activities all the time ! We had a time table with options of what we wanted to do and what would help us the most ! I had great laughs with everyone! I miss it ! I highly recommend you bringing your child here for help.
Mar 14th, 2019

my son was there much better when he came out the staff are great they were very caring and they made us all welcome on visits theres loads for the kids to keep them busy the staff are diamonds hearts of gold
Nov 22nd, 2018