Edison House Trading Ltd

What a poor Unhelpful service. Cannot deliver. Cannot refund. Will not recommend to anyone. Wasted 3 weeks. Daily chasing delivery and refund
Nov 8th, 2022

Very poor experience unfortunately. Almost no coordination with their courier DX Express. Took three days of the product being delivered to the wrong address before it was finally delivered in a very poor condition. Called the customer service line to let them know about the situation and they couldn't have been less interested. Will not be using again.
Jun 26th, 2022

Very easy to order and straightforward payment and delivery - thank you
Dec 19th, 2021

A very terrible trading experience with this company. I bought an item (Reina Neva Single Anthracite Vertical radiator) due to be delivered on 4/12/2020. It was never delivered neither was I notified. After chasing the company, eventually the item was delivered on 22/12/2020, by which time the workman had completed the bathroom and left! I advised the company I no longer require the item and I was conveniently ignored despite several further emails until today! Edison is asking me to now pay 35+vat for an unwanted item to be collected. Fair? No! Good Customer Service? Never. RATING - Less than 0. Avoid this company unless you are donating your money to them! I am lumbered with a product I have no use for.
Sep 11th, 2020