Bright & Beautiful Ipswich

.I've got CCTV throughout my property and after spotting suspicious/bad practice with the Ipswich based Bright & Beautigul I decided to watch, for the first time their entire visit to my home approx 12 days ago. I was shocked, appalled and all became clear as to why I had been feeling sickly for some time. There were so many awful things going on that they are too detailed to list here. Just one example is that I observed the cleaners dust bits here and there, but always the 2 cleaners were together laughing and talking incessantly. They then proceed with the same dirty dust cloth to my kitchen dusting kitchen surfaces, sink, sink bowl, inside microwave. Then to top it all they continued using the same filthy dusters to wipe the kitchen floor in place of the requested mopping. Management didn't even ask to come out and view the footage. I shall be reporting the matter to health and safety about the filthy bad practices of this company. If the head owner of this company wish to discuss in more depth, I would be more then happy to inform you as can see many people becoming seriously ill. Date of experience: 24 March 2023 although breakages, dents, scratches have been observed on numerous items which have been heavily handled. The cleaners always made out that they didn't do such things, but the camera told me otherwise. The term 'gas lighting' comes to mind! Service: Standard cleaning
Apr 1st, 2023

Services: Deep clean, Standard cleaning Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Mar 20th, 2023

Positive: Professionalism, Quality Service: Standard cleaning
Nov 21st, 2022

I have been using Bright & Beautiful for well over a year now for weekly house cleans and would recommend them to anyone looking for reliability, trust-ability and without mentioning a good thorough house clean! Alice and her team are professional but also approachable. Alice is also very patient with my little girl who is obsessed with her and insists on following her around as she is cleaning! I know its a team effort and allot of work goes on behind the scenes. I like the fact that someone is always available at the end of the phone should a matter arise. The reliability of Bright & Beautiful is above the rest and because of this I have enticed other family members to use them. I would highly recommend Thank you Bright & Beautiful. Services: Deep clean, Standard cleaning
Nov 19th, 2022

Positive: Professionalism, Quality, Value Service: Standard cleaning
Aug 2nd, 2022