Tesco Express

The white boy working this morning who is supposed to be a manager is not relaying essential infos to the staff. Therefore, the staff is not able to do their jobs properly. How are they expected to meet expectations when the manager is not even leading by example? It shows in everyone poor customer service skills, from top down.
Feb 12th, 2023

Jan 26th, 2023

Jan 20th, 2023

Friendly and helpful staffs
Jan 5th, 2023

I will be sharing this with Tesco head office and the national press . As of now I'm a British gas pay as you go customer, not through choice, seems my supplier has been bought out. I can only top up my gas and electricity at the post office or my local Tesco express in kennington. Today I encountered the worst customer service ever. The machine wasn't charged, the woman behind the till smirked, I'm a midwife that doesn't work 9+5 so rely on a a service that is meant to be provided. , I'm hoping she doesn't have children that need to be fed or bathed because I have never been treated as I was treated today. She refused to charge the machine, she smirked several times even when I sent my daughter to diffuse the situation.i spoke with the manager, I spoke with head office, I am a well paid professional and have never been treated like this. I have never treated anyone like this l.'m coming home to no gas or electric because your staff are rude, incompetent and and without conscious. Please don't tell me to organise, 20:00 a day doesn't need organising it needs an online payment. I will be taking my complaint further and suggest you identify the woman in the till as he refused to give her name service or to charge the monitor. Bear in mind the single parents you have forced into your ridiculous payment scheme that can't top up for their children, shame on you You can reply or wait for your branch to be publicly shamed as your employee tried to do to me today. I will never shop with this store again
Mar 27th, 2023