LloydsPharmacy

Dec 1st, 2022

Glad I don't need to use this pharmacy. I only chose it for a click and collect delivery because I would collect next time I was in Chorley. I went on Monday arriving before 1pm to find the place closed with a handwritten sign on the door saying "closed for lunch due to staff shortage". The place is only open Mon-Fri which is inconvenient enough without closing at lunchtime as well. Went back 2 days later and enquired about a delivery and gave the order no. but the person behind the counter didn't know what I meant ('understand' was word). So I asked "What do you mean you don't understand ?" She then tried to lecture me about my attitude (I am older than she is). So I again said I have placed an order online for something to be delivered to this Pharmacy and that I had come 2 days prior but the shop was closed when it was supposed to be open. She asked my name and came back a few minutes later with the package. A gentleman stood next to me was shaking his head and complained he too had to come back for things missing on his prescription. I am in full agreement that retail staff or anybody providing a service should not suffer abuse (not that I was abusive) but it is a two way thing, provide a reasonable level of service and maybe people will not get frustrated.
Oct 12th, 2022

Avoid...unreliable...incompetent...never answer phone...pharmacist pretty nonexistent
Aug 4th, 2022

Just spent 25 mins trying to pick up a prescription for a sick friend who they had told was ready . Arrived at the pharmacy staff member was rude and ignored me then told me they couldnt find it . After some time they found it then said it wasnt in until tomorrow . I rang my friend and told her . She rang them and was told they had it after all . So she had to get out of bed and go and pick it up in a taxi . Disgraceful and shoddy service
Jul 18th, 2022

Called in today about 1clock, totally miffed as to were to find anything, so ask lady behind counter and she was absolutely lovely and helpful she came out from round counter and took me around to all areas to get what I needed, gave advice and not a tut or eyeroll insight thank you
May 16th, 2022