The Groom Room Preston Capitol
Hours
Chamber Rating
-
Janice Laurie
Avoid here at all costs. I booked my puppy in for a groom. When I picked him up, he hadnt had his hair cut, all they did was wash him. Left his ears a mess with hair and his hair under his tummy was all matted. DO NOT trust your dog with these untrained staff. All they are in it for is the money.
Mar 21st, 2023 -
Oliver Prince
AVOID!!! Left my puppy bleeding and didnt tell me! Cut off chunks of skin from both ears and genitals. Even after getting my vet and their vet (as instructed) to confirm the injuries were caused by them they still denied it. Then in the next sentence claimed they didn't tell us he was bleeding because they were technically closed when they finished cutting him... They had time to take our deposit and take our next booking but not enough time to tell us he was bleeding.... The management care more about the reputation of the business than the welfare of the animals! Manager was aggressively defensive and extremely arrogant. After talking to other owners, many have similar experiences! AVOID!!!
Jan 24th, 2023 -
Radu Botez
Nov 25th, 2022 -
Rachel Foster
Fuss free and did a great job on my Yorkie
Nov 5th, 2022 -
Ben Douglas
Can't thank the staff enough, we were travelling through and wanted to get the dogs claws trimmed. They got us a slot there and then, even though our dog was a bit of a handful for them, they were so quick and helpful. Highly recommend.
Sep 5th, 2022
Contact Info
- (345) 600-1914
Questions & Answers
Q What is the phone number for The Groom Room Preston Capitol?
A The phone number for The Groom Room Preston Capitol is: (345) 600-1914.
Q Where is The Groom Room Preston Capitol located?
A The Groom Room Preston Capitol is located at Capitol Centre London Way, Preston, eng PR5 4AW
Q What is the internet address for The Groom Room Preston Capitol?
A The website (URL) for The Groom Room Preston Capitol is: https://community.petsathome.com/groom-room/preston-capitol/?utm_source=google&utm_medium=Yext&utm_campaign=G756&y_source=1_MjMyNjI4NTAtNzE1LWxvY2F0aW9uLmdvb2dsZV93ZWJzaXRlX292ZXJyaWRl
Q What days are The Groom Room Preston Capitol open?
A The Groom Room Preston Capitol is open:
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: 10:00 AM - 10:00 AM
Q How is The Groom Room Preston Capitol rated?
A The Groom Room Preston Capitol has a 4.0 Star Rating from 23 reviewers.
Hours
Ratings and Reviews
The Groom Room Preston Capitol
Overall Rating
Overall Rating
( 23 Reviews )Janice Laurie on Google
Avoid here at all costs. I booked my puppy in for a groom. When I picked him up, he hadnt had his hair cut, all they did was wash him. Left his ears a mess with hair and his hair under his tummy was all matted. DO NOT trust your dog with these untrained staff. All they are in it for is the money.
Oliver Prince on Google
AVOID!!! Left my puppy bleeding and didnt tell me!
Cut off chunks of skin from both ears and genitals.
Even after getting my vet and their vet (as instructed) to confirm the injuries were caused by them they still denied it. Then in the next sentence claimed they didn't tell us he was bleeding because they were technically closed when they finished cutting him...
They had time to take our deposit and take our next booking but not enough time to tell us he was bleeding....
The management care more about the reputation of the business than the welfare of the animals! Manager was aggressively defensive and extremely arrogant.
After talking to other owners, many have similar experiences! AVOID!!!
Radu Botez on Google
Rachel Foster on Google
Fuss free and did a great job on my Yorkie
Ben Douglas on Google
Can't thank the staff enough, we were travelling through and wanted to get the dogs claws trimmed. They got us a slot there and then, even though our dog was a bit of a handful for them, they were so quick and helpful. Highly recommend.