H&T Pawnbrokers

Apr 20th, 2023

The Store manager phoned me today with a complete unnecessary attitude problem despite previously spending thousands in this store. I Was in September 2021 for what was my second high end purchase, spending in excess of 8k and I wasnt prepared to deal with her back then due to altercations on my first visit when I spent over 5k More recently I reserved a third watch to view over Christmas 22 and due to bank holidays etc they had only held it for 3 working days when received a phone call asking if/when I was coming to view or buy. She then started shouting over me and being utterly disrespectful. This level of service is completely unacceptable when their business is trading high end jewellery. Previous comment on here about the store manager is absolutely relatable, warranted and valid given that their customers are trading in huge, thousands of pound transactions and were being treated like were second class citizens. This is an absolute disgrace! Im a genuine customer and can hopefully buy the watch to add to my collection but Im not prepared to be treated with such abruptness and disregard
Jan 28th, 2023

Meat lovely lady call sue she was fantastic could not of ask for a caring person than her so just would like to say thank u and I am so appreciate
Aug 10th, 2022

Very good and helpful staff, always friendly and honest with all customers.
Jun 26th, 2022

Sales assistant was very friendly. Until the passive aggressive, rude and rather loud manager intervened for seemingly no reason. Lost my custom. I never write reviews, but this manager needed one. Won't use this business again.
Jan 25th, 2022