GOLDMINE PAWNBROKERS

Purchased 2 marching Glockenspiels from the store through Facebook Marketplace. Customer service from start to finish was second to none. They went out of their way to help with delivery and constant updates. Wouldnt hesitate to use them again in the future.
Nov 15th, 2022

Love using this shop. Theyve got loads of great offers. Been using for years and years and never had a problem. Lovely staff in there, would recommend highly
Oct 27th, 2022

Wouldn't recommend. I have used this shop 3 times to do a buy bk and seemed to have no issues. Last time I put my xbox s in for 1 night and went and got it bk the next day got it out to find the power lead isnt with it. I rang the shop to ask if maybe they had just forgot to put it bk in the bag after checking if it switched on. The guy was rude and so dismissive saying it was put bk in the box even though I explained it wasn't taken in a box it was in a bag. Now I have pay to get a new power lead I definitely wont be going in this shop again.
Sep 19th, 2022

Bought an xbox controller docking station on a Wednesday. I only got round to setting it up for my daughter on Saturday, only to find it had no battery with it. I looked online to see if I could buy just a battery pack, but they mostly mostly come with a charging station or are the same price separately. I went into the store and spoke to the same girl who sold it to me. I explained the battery wasn't with it, do you have any or can I get a refund please? Not after 48hrs she said! Oh but I can sell it to them for half what I paid! The customer relations are just non existent
Apr 14th, 2022

So I was very dubious when someone told me that Goldmine lost his 50" TV.. after my redundancy I reluctantly put my gold pendant and new ipad in just for 50.00 at first then 70. After 6 months I noticed a mistake on the slip, instead of having to pay 90 it was just 9.00! I could have been a chancer n used my rights but I'd been going in for months, it felt wrong so I told him and he changed it. I decided to sell the ipad and went with a buyer on the day it ran out. The staff couldn't find it in the store and rang his manager who couldn't explain it either. It could be at the Southport office...its a bloody ipad and it's still mine so why would it? Long story short he lost my stuff n just said tough! How long had I been paying for the lost ipad though? He actually had the nerve to tell me the pendant he also lost wasn't even real gold! He just did absolutely nothing and offered no apology. I asked for head office, he said he was the head office.
Mar 19th, 2022