L & M Healthcare Hulton House

This is one unprofessional and unsafe care home for the elderly management are only there for the money they don't take any complaints from family members into consideration nor do they inform family member if something has happened to there loved ones hours later where as the staff team especially the senior carer julia Hill has attitude and is very unprofessional at her job when asked if she could assisted my granddad who was half way down his bed she stared huffing and puffing saying we have already been to him.but I am.sorry this is your job and if you can't care for the elderly then you are in the wrong job as a senior carer who is proving care you should have been more approable and professional when complaintsto managed they said we will deal with it as they have had alot of complaints about the same senior carer but nothing has been done.
Oct 25th, 2022

Shameful home, looks nice but care is substandard, just a cash cow for the owner complaints go ignored. Avoid at all costs.
Oct 25th, 2022

It is very poor from a care point of view. The staff are not up to the job bar one person who cares and has the ability, to manage this care home. The ladys name is Barbara and shes superb and extremely competent. This care home is very poorly managed. The allure is the nice furniture but the care is sub standard. I have tried to raised all my genuine concern with the manager but response was always very poor and unprofessional, untill Barbara was involved. She has management skill, is very compassionate lady and she tried to address my genuine concern as best as she could. Without her I would rate this care home 0 out of 10.
Oct 25th, 2022

Stunning 5 star hotel like facility. You'll want to move in yourself.
Aug 7th, 2022

My Father was recently in Hulton House what an amazing place with beautiful rooms and lovely decor throughout. Staff are lovely so helpful and friendly nothing is too much trouble. The food is 5 star my Father loved it, so delicious and lots of choice. All in all a wonderful place with great Staff and Management. I would recommend Hulton House to anyone.
Apr 6th, 2022