Simply Floors Chorley

Its actually part of ASC in Chorley . Always professional and friendly.
Sep 11th, 2022

Just had 2 carpets fitted to bedrooms. The fitters where efficient and cleaned up afterwards. Ordered the carpets without a problem paying a deposit before organising a fitting date. Will be ordering from here again.
Nov 2nd, 2021

What a dreadful experience we requested a measure for our new home and they duly obliged and came and gave prices that we were happy with on Tuesday ( today is Thursday) we were told by the fitter end of September which again we were really happy with so today I go to pay our 50% deposit and was then told it wont be until October now because you should have paid deposit over the phone to guarantee fitting date, this was never offered or mentioned and now the female sales representative of this establishment has said I dont want your order and go somewhere else for 1500 of flooring, after running my own business 17 years I have never had anyone say they dont want your order and go elsewhere the gentleman who initially dealt with us Jay was 1st class and delivered exactly what he said regarding measure up dates but the experience today is nothing short of shambolic and Im afraid its definitely NOT the way to run a business I dont care if you have been in the industry 3 days or 50 years treat every customer as it could be your last because bad news certainly travels faster than good SHAMEFUL SERVICE TODAY After being recommended to you by the vendor of our new property we are disgusted by the way you dealt with us today your fitter should never give a date to customers if you cannot keep to it remember it was Tuesday afternoon you called with price and Thursday lunchtime you cannot fulfill you also tell lies lady no flooring company has ever said they wouldnt deal with us (except you ) look at all other reviews on google and Facebook Ive found 3 recent ones all slating you personally your fitter told my wife to her face September and you know it, we never disputed deposit but Jay definitely said something about stock item (laminate) its totally irrelevant now because I can see 5k of business you have TOLD to go elsewhere on your reviews none mention Jay they all mention you though one even is nasty and calls you a lookalike to something in a movie, DISGUSTING SERVICE BY YOU PERSONALLY TODAY AVOID THIS COMPANY ESPECIALLY if the WOMAN has to deal with you as she needs CUSTOMER SERVICE TRAINING ( my staff member would be fired if they turned away business from me
Apr 13th, 2022

Aug 26th, 2021

This place have everything. Everything you need to build and live in a home! Staff were more than helpful too and prices were phenomenal. Great job to all involved
Aug 4th, 2021