Clarks

Apr 30th, 2023

Great service and staff. Very professional and polite. Would definitely recommend.
Mar 1st, 2023

Left feeling annoyed again with the underhand way staff at the store add leather protector spray to the purchase when not requested - when flagging this up AND declining they still try to push you to purchase. This is the last time I will be purchasing school shoes from Clarkes.
Aug 15th, 2022

Aug 13th, 2022

I had ordered some Clarkes shoes online using their online measurement instructions. Anyway after ordering some Shoes I didnt feel entirely comfortable with my measurements. So I nipped into the Chorley store and explained my situation (as above). The lady was rude, she made me feel like an inconvenience, she said all styles are different and that In store measurements are best (if so why do Clarkes advertise online to do it yourself). She asked what shoes I had ordered and when I showed her she said I dont know those, she went to ask the lady at the desk and came back and explained they were last years styles which is why they was in the sale, talk about embarrassing, yes I ordered online to save money in this days endless price hikes. She then grabbed the measurement and said to my son who is 9 foot down now, if I didnt suffer with social anxiety (hence why I ordered online in the first place) I would have given her a gob full. On leaving the shop my son said to me that lady had no manners. I agreed and told him thats not a nice way to talk to someone or make them feel. I certainly wont be returning. Awful assistance and even during busy periods there was absolutely no need for her rudeness!!
Aug 7th, 2022