Lancashire & South Cumbria NHS Foundation Trust Head Quarters

I am at the lowest point I have been at in my entire life, truly feeling suicidal. I rang 111 who gave me the number for the office at Blackpool FC. I rang and michele answered. She opened my file and literally (I'm not even exaggerating) 10 seconds later, I was met with abuse. She said I was at HMP Lancaster farms so must have got mantal health help I needed. Then she said as I was at HMP Preston on the same sentence, I must have got help there. She said she knew this as she used to work at Preston jail (pre covid). I was in for a total of 12 weeks in 2 jails. This was at Christmas during Covid when we were locked up 23 hours a day. The minimum time to see mental health was 26 weeks. Her attitude was absolutely disgusting. I was told by 111 that this was a crisis team and michele basically accused me of lying about my condition in less than a minute of talking to me. michele should not be a nurse and definitely should not be answering phones with that attitude when people are ringing to try and stop themselves committing suicide. I would give 0 stars if I could. I will be putting this across to the highest level possible. This is wrong on so many levels.
Mar 5th, 2022

I have nothing but praise for Joanne who was my specialist during the ME/CFS programme. The programme is very well designed and has numerous ways to help you living with ME/CFS. It was delivered professionally and the paperwork you are given is excellent and there for you to go back to if, like me you need a nudge now and again to stop you falling back into bad habits. Due to Joanne and the teams diligence a medical problem was picked up and acted on appropriately for which I am grateful. It is a very enlightening experience and you learn so much on how to deal with your condition if you are willing to participate and give it a go. I cannot say how highly I would recommend it.
Aug 14th, 2021

It's management is far more concerned about woke posturing than the care of its patients. It hoover's up taxpayers money at an alarming rate and delivers a service which could be described as mediocre at best.
Jun 17th, 2021

Whilst i have been with Sara, gail, and Natalie there have took really good care of me and my needs and necessity it is a very good service and I thanksyou your Mr Riley
Jul 20th, 2020

Apr 3rd, 2020