Birchall Blackburn Law

My grandmother lives overseas and began using this firm to facilitate a purchase in the uk. At first we were never speaking to the same person, she approved me to speak on behalf of her because of the time difference etc, she wrote and email and a letter to them stating that i would be her representative in the uk, and still I kept getting told I needed to be noted as someone who could speak for Her, no one had noted it! It took several emails and a phone call to finally be noted. Then we were assigned to Nabila going forward and most of our communication was with her. We were asked for documentation, and we would send it only to then be asked to have it notarized when the original email never stated this. Then wed later receive a request for more documents which also needed to be notarized . We requested a list of the complete needed documents so she could gather it all at once, this was never received. Could have saved her several trips to her lawyers. We were then asked for a copy of her birth certificate and never received an explanation why, then we were asked for her marriage certificate which we already had explained shes been divorced for 10+ years! Had nothing to do with this purchase whatsoever, none of this is necessary documentation for a purchase . We requested an explanation via email, no response. We called and were told Nabila was on another call and she would call back, 3 days we never received a call back. We were able to complete the purchase through another solicitor without the birth certificate of marriage certificate, and they gave us a list of the needed docs at the very start. Very strange requests.. and poor communication . This was all within about 2 weeks. Dont use this firm.
Mar 29th, 2023

terrible firm slow. no strategy , billing and no outcome
Feb 24th, 2023

Feb 22nd, 2023

Feb 12th, 2023

I will shortly be giving a true review, they need to start getting their act together rapid.13 weeks next week and still not gone through.
Sep 26th, 2022