Progress Housing Group

Progress housing incites violence on a corporate level and I hold legal documents that prove it
Mar 25th, 2023

Wish they would answer the bloody phone I just want to pay my rent been trying since Friday its now Tuesday they are quick enough with the remainders but flaming slow at answering the phone they should give call backs
Mar 19th, 2023

Worse housing association Ive ever seen take months to attend to property issues and you have more chance of winning the lottery than getting through to them on the phone absolutely shambolic
Feb 25th, 2023

I've been in an independent living placement for 4 years. Although there are hiccups caused by people with health issues the staff are always professional and do the best possible for all concerned. Property issues do get sorted eventually not everyone is patient so much praise to the staff who have a lot to cope with. I find the company honest which is a rare quality.
Jan 23rd, 2023

Without Prejudice. Been asking for help for over 3 years with the state of the property, work only just started late last year, they keep cancelling other jobs and moving ours to later dates. Other properties that have come empty or have tenants in, have had new bathrooms, new kitchens and new doors. Ours was left in an awful state and filthy, took 3 months to clean. But, we needed the area and had been waiting along time so foolishly we took it on. Had to replace furniture, clothing, footwear due to damp, but no apologies, no compensation, just very poor excuses. Their website is incorrect, what it states does not happen, very misleading. Feeling discriminated against, useless trying to ask for help. Family commitments and work are more important at the moment than trying to talk to an organisation where you are not treated fairly or as an individual or even a person. They do look down at you, not good. Edited to add a comment about the reply from progress: Just had an automated response, really makes us feel like we are being listened too, not! We have been trying for over 3 years to have a decent, meaningful conversation with you, would you really expect us to keep trying to talk to people that don't care? Progress, please don't bother with your weak uncaring responses. You have no idea how people feel. Complained yesterday about your employees trashing the garden over the last 2 days because they made it a short cut through to next door, when they could of easily used the neighbours path, only a few extra steps required to do that maybe about 8 steps. Still using it as a short cut today. A clear example of progress never listening. Not as lovely at all as retired neighbours but still don't want to look out on grass churned up by laziness. Due to family and work commitments we cannot spend as much time in that area as we would like. Disrespectful, rude and extremely inconsiderate.
Jan 3rd, 2023