The Burger Hut

Staff are disgustingly rude, salad and sauce is guaranteed not how you ordered it. Sometimes the food is cold. I have been there many times over the past few years, the food is ok, but the people running it couldn't give a toss. Tables are always dirty My mate had a hair in the burger once, told the staff to get another burger, he took it downstairs to the manager, we could hear the manager shouting loudly saying he's doing this for a refund, all we wanted was another burger (preferably without fried hair!). Son called them the other night to confirm they are closing at 11. We got there at 10.15 to be told they don't have any chicken left, they had shut the pizza oven off, no wings! Still ordered some burgers and chips and rice box an large chips (rice tasted like plastic). We got the food and then got told we couldn't eat inside as they wanted to close the shop early, after much aggravation they let us eat in. Opened the food and realised there was no large chips, had to go down an ask for them! What if we had taken the food home! All staff are miserable/rude and there is no cleanliness about this place. This place could be so much better as the food when it's done right is quite nice. I personally would not go back but I have to as this is the only place my son eats from in Preston! Please owners of Burger Hut, buckle up with the attitude problems, giving the correct order, not missing items and general cleanliness. I know u can do better.
Apr 30th, 2023

Apr 9th, 2023

Service : 1/5 More
Apr 2nd, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 Recommended dishes Monster Burger Meal More
Feb 11th, 2023

Bought burger meal today ,fillet was burn from top but meat wasn't tender at all , not happy
Feb 3rd, 2023