GuardRec

Collected 20,000 for us and sent us a cheque for 2,000. avoid at all cost
Dec 8th, 2022

Horrible dirty Scammers. Directors have more liquidated companies. hypercritcial when he is the owner of a debt recovery company
Oct 11th, 2019

The reason everyone is not being paid is because this company cant find your debtors We were chased for a debt that wasnt ours totally rude staff will not take no for a answer and will not admit they are wrong
Dec 23rd, 2018

We started using Guardian Recovery back in 2012 to recover some debt owed to us by some of our customers. They didn't do a great job at chasing customers and was quick to say they couldn't help on a lot of them. In 2014 however, one of our customers finished paying their debt to us through Guardian Recovery. Today on the 28/08/2018 and after hassling them through any means of contact, we finally received a cheque in the post for just over half of what was actually owed. 4 years it has taken to receive our money and even then they have taken a huge chunk of it. 30% commission, apparently a 15 handling fee, not to mention 20% VAT which when we started back in 2012 was only 15! We will never be using this company again and I would advise anyone else to do the same. Absolutely appalling company.
Jan 2nd, 2019

We would not recommend this company to anyone. We passed our debts over in March 2016. We were promised phone calls, letters and home visits. We do not believe any of these promises were carried out. After chasing Guardian Recovery we were told that one debtor had paid a specific amount in November 2016 and that they would continue to chase the debt. Last month we received a cheque- out of the blue, for an amount lower than what we had been told two years ago had been collected. We wrote a letter to finance asking to explain the cheque and find out about the other debtors. We followed this up with two further emails and still had no response. We have made multiple phone calls with no success and on the 23rd October this year we spoke to Joanne. She very kindly told us to email finance. We explained we have already emailed them and had no luck but she said we would have to email them again. We tried to explain to Joanne about the cheque we received but she said she did not understand why we were querying anything. With that, the line went dead. This company has never been helpful. They never did anything more than what we did to chase debts ourselves; besides scam us out of more money.
May 26th, 2018