Dr Baghdjian & Dr Jacobs Surgery

I have got an appointment for 4 weeks time then contact me today to cancel appointment because doctor not available
Sep 18th, 2022

Lovely receptionists and excellent medical care. I have been with this surgery for many years, and the care my family and I have received is brilliant. My parents moved into the area a few years ago, and they are also very happy with the care they receive.
Feb 10th, 2020

Rude reception staff, unhelpful all the time. Waiting times are ridiculous - waited 1 hours and 10 minutes after my apt time when I was due back at work. Told I was next and 4 other people went in before me to same gp. Fuming new surgery now.
Feb 20th, 2018

Just spent 35min on hold in cue position 1 and then they put the phone down on me.
Jul 15th, 2017

Reception staff are so rude, got told by Urgent care to ring them and make an appointment for in 3 days as my son needs reviewing by the Dr for the medication he's been given! Got told rudely that they can't prebook appointments, only on the day emergency appointments, so I told her what I'd been told to have her put the phone down on me. Also the phone system there is diabolical waited for over 10mins in que position 1 then it just rang through and No1 answered rang back to be position 7 and still didn't get through. Also sick of receptionists being so nosey all the time, I want an appointment i shouldn't have to give them all the ins and outs of why i want one. Maybe it's time for some new staff.
Jul 3rd, 2017