FedEx Preston Depot

Apr 11th, 2023

This is the worst company in whole UK. 3 days they cant find my 14 boxes parcel ( ridiculous) 3 days for next day delivery.
Mar 28th, 2023

Horrible experience Scheduled two times , last Thursday and this Thursday, always no delivery in the schedule day, already 7 days, I have already waste two full day my dayoff day to wait for the parcel but no updates no follow up, although chat with FedEx, they say system marked already requested Thursday delivery but still the parcel not arrived No way can contact the depot to see what the issue but only force me to collect in the leyland FedEx station where far away from me 77miles Horrible service horrible system and no way to talk to the customer service at phone, just avoid anyone to complain by phone, never solve the existing issue Updated status The useful and helpful way is email to report parcel late or loss, there be finally someone open file to help me to track the parcel and search it and follow my case, I really appreciate the case the staff handle and she finally find my parcel and delivery to me, the parcel have a new label cover above the original address label But the delivery and the depot still not recommended It really waste time to handle and wait three whole day for such one parcel as for the business purposes
May 1st, 2023

What an absolute joke. 5 parcels arrived from Belgium on the 30/3 and we were notified that they would be delivered on the 5/4. I contacted customer service on the 3/4 to advise Fedex that I would need to amend the delivery address as there would be nobody to accept the parcels at the stated address. Customer service accepted the next address and advised that this would add an extra day on to the delivery. I was given a case number and delivery was confrimed for the 6/4. Took the 6/4 off work so I would be there when the delivery took place, they never arrived. Called again on the 8/4 as I was then going away and would need to amend the address again was told the parcels had been moved from Leyland to Newcastle (I live in Manchester???). 3 parcels have been delivered on 3 different days and we are still waiting for the other 2. We are now in breach of contract with our customer and are probably going to lose our biggest customer, being a small company this is going to have a massive detrimental effect on us. Wouldn't even give it 1 star but it wouldn't post without.
Apr 23rd, 2023

why no boxes are provided ?? why these is No printout facility at drop centre??
Mar 12th, 2023