WHSmith

I would love it if WH Smith spent some money on their stores; they all seem so dimly lit and outdated. On the up side... the staff here are great; very helpful and always pleasant.
Mar 27th, 2023

I found the staff very helpful and friendly service was excellent.
Nov 23rd, 2021

Went in today and was served by a lovely lady called Tina. She was very helpful and went above and beyond to make sure that me and my partner left with the product we went in for, when we first walked in and saw the product wasnt on display and we were about to walk out she said oh we have some in the back and went to get them for us! 5* service what a great employee
Oct 7th, 2021

Despite being open during Covid-19 lockdown, the upper sales area was cordoned off even though there were only 2 to 3 customers in the store at the time of my visit and so I could not fulfil my shopping needs because of the store layout, instead visiting another WHSmith branch with a different layout to buy the same products!
Apr 18th, 2021

Went to drop off a DHL parcel. Went to the man on the till who told me that it was handled by upstairs staff but upstairs was shut; he didnt bother to do it himself, call another member of staff or even help me in any way. Fair enough if it wasnt possible but at least put the effort in to help your customers to find an alternative rather than blanking them. Ended up going to Deepdale instead who were more than happy to help and accepted my parcel without any issues
Jul 6th, 2020