Just Citroen Preston

Very professional
Apr 30th, 2023

Very good experience
Apr 20th, 2023

Service with a smile and quick...free drink while you sit and wait...very good you can also look around, too see what new cars are about ????the white one has my vote
Apr 11th, 2023

Comfortable surroundings, very polite and efficient, couldn't fault.
Apr 6th, 2023

Awful customer service on initial enquiry. Called as a motability customer to test drive a particular Citron only to be told, "The motability specialist isn't in." Well, it doesn't need a motability specialist to arrange a test drive so I asked, "Well, if I wasn't a motability customer, would I be able to test drive." The response you ask? "Well, I deal with Hyundai so I don't know." So I ask to speak with someone from Citron and I'm put on hold. A few seconds later, same guy returns to the call and says the car is awaiting a part so isn't available to test drive. On asking if there is any estimate on how long until the car would be available, I'm told, "Well, it could be next week, it could be 3 months, who knows?" Needless to say I decided to enquire at the next nearest Citron dealership and have been treated amazingly. Shoddy customer service on first contact doesn't give a great impression and will mean a loss of sales.
May 1st, 2023