Christopher Evans Goldsmiths Ltd

Absolutely love Christopher Evans Jewellers. Beautiful jewellery & amazing, personal service, thank you..
Jan 6th, 2023

Used this jewellers a few months ago to create a bespoke necklace. Despite the final product being lovely, the service was appalling. It ruined what should have been an enjoyable experience designing and getting excited about bespoke jewellery for our mother. So, because of this, I wouldn't recommend this jewellers. Even though we were told often that they would keep us updated, send us a CAD prototype design, etc. this never happened, and we were forced to ring/email numerous times to see if/when the necklace would be ready, what it would look like, etc. We were also told multiple times that we were 'getting the necklace for a steal', to the point where I told Evans it was getting too much. After all, they are the experts, and if the value doesn't reflect the budget, it's their responsibility to inform us and adjust as necessary, or give us a more accurate estimate. Furthermore, when I said this to Evans, he retorted that I was 'micromanaging' the project and need to let him 'get on with it'. It seems he clearly missed the irony that I, the client, had been forced to manage the project because they had failed to do so. Finally, the day after when I picked the product up, I confronted Evans and, politely, advised him not to speak to future customers like he had done to me again. His response? "I've always been like this and a few people have said that to me, but I'll never change for anyone". Says it all really. Arrogant, condescending and entitled.
Sep 10th, 2022

Jul 26th, 2022

Apr 26th, 2022

Really friendly and helpful staff. Some lovely pieces of interesting and unusual jewellery. Certainly worth a visit.
Nov 29th, 2021