Oliver Matthews

DO NOT BUY FROM THIS STORE!!! I ordered a large table and bench from Oliver Mathews which was described as having natural cracks. When it arrived, the cracks were by no means natural and have been gouged out in the factory and look like a child has been let loose with an angle grinder ( I have had this verified by 3 industry professionals) The manager Mark Trim was not accepting of thios fact and has made no effort to resolve this, other than offering to charge me 30% of the cost to re stock the item. I am currently in the process of seeking legal action against them as well as opening a case with the governing body OUTRAGEOUS
Oct 15th, 2022

Honestly terrible service, the product itself is beautiful, firstly they are not organised at all they dont even know how much I owe them, secondly they gave me the display product without any packaging to put in my car, it doesnt even have bulbs and added the product was damaged, I had to deal with them and make a correct pricing rearrangement in order to get it and when I first ordered my product I had to wait 9 weeks which is ridiculous, I wouldve gotten a refund but due to the familys excitement I couldnt otherwise I advise anyone not to but from this shop.
Feb 27th, 2023

Beautiful
Feb 26th, 2023

Absolutely stunning bespoke-made set of sofas. Brilliantly made and look beautiful. It took 17 weeks to be made, but this was only 1 week longer than they said it would be. Highly recommended, particularly if you need something custom
Nov 12th, 2022

Visited the concession in grand designs and immediately loved the armchairs and sofa and the thousands of luxury material choices. Marc was very patient in my decision process. All the staff in store have been amazing and kept me in the loop on delivery and progress during the known long lead time. I also purchased my dining chairs when I visited the store in Potters Bar. Couldnt be happier, would shop at Oliver Mathews again.
Nov 10th, 2022