Maincoms Ltd

I would recommend switching. Good service from start to finish from Trevor. He made the whole process from consultation through to installation nice and easy and stress free. The system we have now is prefect for us. Andy who installed everything was brilliant. He was with us early and stayed until we was all up and running. Good price and service. The aftercare is really good any problems its just a phone call to the team and is sorted in no time.
Apr 3rd, 2023

The company I work for have had Maincoms support for over 10 years. When I joined around 8 years ago, I was introduced to Mark, one of their engineers, who actually came to our site and spent a whole day training me on the main Mitel system so I could support the business with some basic knowledge. Over the years, Maincoms have gone out of their way to not only answer any and all questions asked, they have endeavored to: -Save the business money with different solutions to problems -Respond to all issues within a couple of hours (nearly always sorted over the phone or within minutes of calling) -To teach me on the Mitel system to expand my knowledge to do my job better -To help me understand more about telephony in general -and much more but I could go on for a while. Maincoms stand out feature is the personal touch they add to their service and support. Each engineer is like your friend and that makes a massive difference as you know they care about what they do and care about their customers. A few years ago, a board within one of our nodes for our phone system broke at 5am, quick call to diagnose the issue and Dan was on his way within 20 minutes with a new board to fit. Although Maincoms is around a 5 hour drive from us, Dan arrived less than 6 hours after our initial call, and we were back up and running within 30 minutes of his arrival. During that time, Mark and Steve worked with me to provide work arounds for Sales calls that we had coming into the business and reverted it all back once the issue was fixed. You can't get better service than that.
Mar 31st, 2023

Amazingly helpful support received from Mark and Dan. Highly recommend this company!
Mar 30th, 2023

Would highly recommend switching to Maincoms . Trevor simplified the over complicated setup that we had whilst providing a better service and reducing our bills. We were nervous about the installation but Andy did an excellent job and the switch was seamless with no down time at all! Support from Sarah and office staff is excellent and whenever I called the phone was answered instantly. Highly recommended.
Mar 24th, 2023

The organisation that I work for ow a lot to Maincoms for their help, support and willingness to go above and beyond to get the job done. We are a fast growing, demanding customer, but our account manager is always available to assist us, and anything we request is completed with speed, accuracy and amazing communication. I personally owe a lot the Maincoms for making my job so much easier, and knowing that I am in safe hands.
Mar 11th, 2023