HM Passport Office, Portsmouth [Appointments only]

Been trying to get a passport since January, don't bother trying because they will ask you to call a number for a appointment that literally doesn't answer when called over 200 times in a row. Waste of time and money, HMRC are well aware of the issues and have been for over a year and do nothing to rectify their pathetic phone lines. At this point I'd have more luck getting struck by lightning than getting through to them. Absolutely pathetic.
Aug 12th, 2022

Shocking service. the interview booking line does not work it just says email them and still no reply 347 calls and 68 emails andd2 weeks and still nothing and the main passport office cant/wont help. portsmouth you should be ashamed.
Aug 4th, 2022

Terrible , so unprofessional it's unreal, all you get when you call no matter what time of day it is , is a silly posh lady voicemail saying there experiencing a high volume of calls..which is a lie the phone line is off and that voicemail is what you get , must of sent 6 emails and still no response which is delaying my passport!!
Jul 23rd, 2022

I have never dealt with with a company so awful under trained no body you speak to has any idea how to do their jo
Jul 12th, 2022

Jul 4th, 2022