Golden Dim Sum

Delivery driver was polite, thats it visiting at a local holiday park, politely called to ask if there was a delay and to make sure food was still coming when it was 15 mins late. Woman on phone was rude and when food did arrive most of it went in the bin. Tasteless, fatty, greasy and overpriced. Would rather go hungry! Avoid like the plague!
Mar 1st, 2023

Nov 30th, 2022

CHICKEN NOODLES
Nov 28th, 2022

Nov 17th, 2022

1) i pulled out a long black human hair from my mouth while chewing on one of their dumplings. as you can see in the pics, the hair is attached to the meat, suggesting its cooked into the meat, i.e. the hair was already there before the meat was cooked. so i called the restaurant. the very rude lady first insisted theyre not responsible because they purchase their dim sum frozen from a 3rd party and they just steam them. i tried to explain to her that since theyre the one who sold it to me, theyre responsible for this transaction between me and the restaurant, including compensations where applicable; its then their right to go after their supplier. the same way if i bought a defective coat from h&m, they cant just tell me to go chase after some factory in vietnam that makes the coat and not give me an exchange or refund. the rude lady initially rejected this idea, but immediately said theyre not doing refunds because the delivery app company doesnt pay them, and that they had customers ask refunds from them and also the delivery app company. just excuses after excuses, but she wouldnt budge. (im currently still dealing with the panda food app, who said theyd refund me for the item but i havent yet received it.) 2) food-quality-wise: im born & bred in asia but spent my entire adulthood in the west, ive had more than my fair share of mediocre to bad dim sum. i have to say, this restaurants dim sum is by far the worst ive had. worse than any frozen dim sum ive had from any supermarket or convenience stores. theyre very greasy, the dumpling skins are very thick and disgusting (snotty is the word that comes to mind to describe the inside of the xlb soup dumplings). just YUCK!!! 3) the disgusting dim sum here are super overpriced!!! theres a place for decent dim sum in portsmouth that sells real authentic dim sum for like 2/3 the price at the end of commercial street, between McD and a chinese grocery shop. im not affiliated and i shall not name them, but it just breaks my heart when people are cheated and fooled to come to have negative views about one of my favorite foods.
Dec 24th, 2022