Boots

Beautiful and welcoming staff
May 1st, 2023

Every Time I try to buy something from this Boots, it is pretty impossible. The staff is missing or non existent creating long queues of unhappy clients. Apparently you have to ring the bell for someone coming and helping you, which is not the best customer service you would expect. Won't be back.
Apr 29th, 2023

Apr 10th, 2023

Feb 19th, 2023

Boots is a well known shop in the UK without doubt. In most stores, you will find pharmacy service. I have visited the shops in different counties several time these few months. Their staff is helpful. However some shops the internal 'environment' (decorations) is dated (or the maintenance job is properly done). Recently I went to a shop for eye drop for tackling minor infection. When I told the staff I had tried the one that it is displayed and would like to try other one, the staff told me of the infection does not completely cured then I should see a GP. She is very polite and her suggestion is reasonable. Yet it is a very different experience from the place I come from (an Asia city). We would have st least score of choices of almost all nonprescription medicine. But only few dispensaries will provide pharmacy service. Nevertheless I wonder if this is logical (not reasonable) to just keep a single product unless all other brands the ingredients are exactly same. Sometimes I found some products are out if stock in the shelves. This gives a not-so-good image od the store management. Nevertheless this may be due to short of manpower. Also this may be the reason of closing the store for lunch break; to me (again being as a non local and with little experience in biz) this is an 'amazing' arrangement. :). Anyway, Boots staff is helpful.
Mar 14th, 2023