T&G Woodware Ltd

As with others, my pepper mill mechanism broke and I got in touch with T&G Woodware Ltd for a replacement part. I hadn't been aware of the lifetime guarantee on the mechanism before searching for parts and despite this kitchen essential being ~20 years old, I had a new part posted and fitted two days after getting in comms with T&G. At no cost to myself. Thank you Sarah for your prompt responses and fabulous customer service. I will be recommending your products to anyone who will listen and have started asking friends and family probing questions about the state of their pepper grinders with a view to gifting T&G replacements!
Dec 29th, 2020

I have had T & G stainless steel salt on and pepper mills for nearly 10 years and they are still perfect. Worth every penny. I have spent far more on endlessly replacing other makes that failed after a couple of years.
Mar 11th, 2023

Such a fantastic company to deal with. Always friendly and helpful. They've just sourced a replacement grinder for me even though they don't make that model anymore. Thank you T&G!
Feb 18th, 2023

Bought a cruet set many years ago and it has been absolutely brilliant. The grinders have been replaced free of charge by the very friendly and helpful staff. Unfortunately, due to droppages , I am having to buy another set but have no hesitation in using the same company as the quality of the product is excellent and the after sales service second to none.
Dec 4th, 2021

Top gear and nice wood too. Quick and friendly customer service, who sent a replacement part for my pepper mill within a couple of days.
Oct 8th, 2021